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Terms and Conditions

Effective Date: August 26, 2025

These Terms and Conditions ("Terms") govern your use of the Witvo Point of Sale (POS) application and any related services ("Service") provided by Witvo Technologies Pvt Ltd. ("Witvo," "we," "us," or "our"). By downloading, accessing, or using the Witvo POS app, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

1. Acceptance of Terms

By creating an account and using the Witvo POS app, you confirm that you have read, understood, and agree to be bound by these Terms. You also agree to our Privacy Policy, which is incorporated by reference into these Terms.

2. Description of Service

The Witvo POS app is a mobile application that provides businesses with tools for managing sales, inventory, customers, and purchases. Key features include:

  • Sales and Purchase Management: Track sales and purchases with real-time updates.
  • Inventory Tracking: Monitor stock levels and receive low-stock alerts.
  • Product and Supplier Management: Manage product details and supplier information.
  • Real-time Reporting: Access reports on sales, inventory, and other business metrics.

3. User Accounts

To use the Witvo POS app, you must create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4. Subscription and Fees

Witvo may offer various subscription plans for the use of the POS app. The fees, features, and subscription terms will be disclosed to you at the time of purchase.

  • Billing: You agree to pay all applicable fees for the subscription plan you select. All fees are payable in advance and are non-refundable, except as expressly stated in our Refund Policy.
  • Renewals: Your subscription will automatically renew at the end of each subscription period unless you cancel your subscription before the renewal date.
  • Price Changes: We reserve the right to change the subscription fees at any time. We will provide you with reasonable prior notice of any price changes.

5. Payment Processing

The Witvo POS app may integrate with third-party payment processors to facilitate transactions. Your use of such third-party services is subject to their respective terms and conditions. Witvo is not responsible for the performance or security of any third-party payment processors. You are responsible for all transaction fees charged by the payment processor.

6. User Conduct and Responsibilities

You agree to use the Witvo POS app in compliance with all applicable laws and regulations. You are solely responsible for all data, information, and content that you upload, post, or otherwise transmit through the Service.

Prohibited Activities:

  • Use the Service for any illegal or unauthorized purpose.
  • Transmit any worms, viruses, or any code of a destructive nature.
  • Violate any laws in your jurisdiction, including copyright laws.
  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without permission.
  • Engage in any activity that interferes with or disrupts the Service.

We reserve the right to suspend or terminate your account and access if you engage in any prohibited activities.

7. Data and Privacy

We are committed to protecting your privacy and the security of your data. Our Privacy Policy describes how we collect, use, and disclose your personal information. By using the Service, you consent to our data practices. Credit card information is always encrypted during transfer over networks.

8. Intellectual Property

The Witvo POS app, including its software, design, and content, is the property of Witvo Technologies Pvt Ltd. and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, and revocable license to use the Service for your internal business purposes.

9. Hardware and Software Compatibility

You are responsible for obtaining and maintaining any hardware or software necessary to access and use the Witvo POS app. We do not guarantee compatibility with all devices or operating systems.

10. Termination

You may terminate these Terms at any time by closing your account and ceasing use of the Service. We may suspend or terminate your access at any time, without prior notice. Upon termination, your right to use the Service ceases immediately.

11. Disclaimer of Warranties

The Witvo POS app is provided "as is" and "as available." We do not guarantee uninterrupted or error-free service. All warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement are disclaimed to the fullest extent permitted by law.

12. Limitation of Liability

Witvo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, even if we have been advised of the possibility of such damages.

13. Indemnification

You agree to indemnify and hold harmless Witvo, its licensors, employees, agents, and affiliates from any claims, damages, liabilities, and expenses arising from your use of the Service or violation of these Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

15. Changes to Terms

We reserve the right to modify these Terms at any time. If changes are material, we will notify you at least 30 days prior to taking effect. What constitutes a material change will be determined at our discretion.

16. Contact Us

If you have any questions about these Terms, please contact us:

Witvo Technologies Pvt Ltd.

Electronic City Phase 2,
Bangalore - 560100

Email: info@witvotech.com

Phone: +91 7204930024