Privacy Policy

1. Introduction

Welcome to Witvo POS. This Privacy Policy explains how Witvo Technologies Pvt Ltd. ("Witvo," "we," "us," or "our") collects, uses, discloses, and protects your information when you use our Witvo Point of Sale (POS) application ("App"). By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following types of information:

• Personal Identification Information: Your name, email, phone number, and business name when registering.
• Transactional Data: Information about sales, purchases, product details, prices, and payment methods.
• Inventory Data: Details about products, stock levels, suppliers, etc.
• Customer Information: Customer names and contact info if you use customer management features.
• Device and Usage Information: IP address, OS details, and usage statistics.

3. How We Use Your Information

We use your data for purposes including:

• Providing and maintaining the service.
• Managing your account and offering support.
• Processing transactions and managing business operations.
• Improving the App and developing new features.
• Communicating updates, offers, and service-related information.
• Complying with legal obligations and fraud prevention.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share it in these cases:

• With Service Providers: Third parties like payment processors who help us operate. They’re required to protect your information.
• Legal Requirements: If required by law or public authorities.
• Business Transfers: In case of merger, acquisition, or asset sale.

5. Data Security

We use industry-standard practices to safeguard your information. However, no online transmission or storage system can be 100% secure.

6. Data Retention

We retain your data only as long as necessary for the purposes outlined in this Privacy Policy and as required to meet legal, dispute resolution, or enforcement obligations.

7. Your Data Protection Rights

Depending on your location, you may have rights to:

• Access: Request copies of your personal data.
• Rectification: Request corrections to inaccurate data.
• Erasure: Request deletion of your data under certain conditions.
• Restrict Processing: Request limits on how your data is used.
• Object to Processing: Object to how we process your data.
• Data Portability: Request your data be transferred to another organization or to you directly.

To exercise these rights, please contact us using the details below.

8. Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect personal data from children. If you believe your child has provided us with information, contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page. Please review it regularly for updates.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: